If you are interested in our products, have the intention to buy, we can provide you with detailed information, you can call us for a detailed understanding of our products.
According to the customer’s daily output requirements and other details, to recommend energy-saving, economical product solutions and equipment models, and can use our equipment to assist the customer to do the relevant test analysis
After comprehensive realistic analysis and communication, our engineers will provide on-site process flow diagrams and equipment list quotes, so that the customer can make a good budget for the total purchase cost.
Upon customer’s request, we can also send our engineers to the customer’s production site at any time to conduct a site visit, so as to propose closer to the actual product program and solution ideas.
Strictly follow the quality requirements of the order and technical agreement, from purchasing to the production process to the final product, every step should be strictly quality inspection
The quality control personnel will strictly grasp the details of each component to ensure the overall quality and stable operation of the final product.
The finished products will be tested before delivery to ensure the overall performance of the product and the smooth installation of the customer. If any problem is found, it will be analyzed and solved immediately
Ensure that the products are shipped on time and as far in advance as possible to ensure the smooth progress of the customer’s project schedule.
Professional after-sales team will provide each customer with in-place installation and comprehensive training.
Send professional technicians to your company for installation, debugging and operation training, after the machine runs normally, our technicians can leave the factory.
After purchasing our products, we will send professional technicians to your company for installation, debugging and operation training, and our technicians will leave the factory only after the machine is running normally.
We also promise that after the warranty period of the after-sales parts will be provided at the company’s purchasing cost to reduce customer operating costs.
Our equipment is the whole machine warranty for one year (except wearing parts), in this year we will provide free replacement parts and maintenance services, to ensure that the customer’s maximum economic interests
Shanghai UNIBANG Group Ltd has a professional after-sales installation team, they are skilled and experienced, they are conscientious and innovative, so far has successfully completed thousands of large and small projects of installation and commissioning tasks, and to help customers to train operators until they are able to operate completely independently.
Now the team has grown to nearly two hundred people, their footprints not only throughout the country, but also in the United States, Canada, Australia, Russia, India, Thailand, Malaysia, the Philippines, the United Arab Emirates, Saudi Arabia, South Africa, Nigeria, Algeria and other overseas countries and regions. Wherever there is a demand from customers, there is their figure.
Shanghai UNIBANG Group Ltd has a perfect freight logistics system, which can deliver products to global users in time and safely. At present, our products have been shipped to 120 cities and regions in 32 provinces and more than 70 countries around the world. The logistics coverage and efficiency are praised by customers in the same industry. At the same time, the company has efficient production capacity to ensure that the customer’s demand for products on time to complete the production and logistics distribution of quality and quantity.
Customers are the prerequisite for the development of the company, we attach great importance to the long-term cooperative relationship with customers. The affirmation of big customers and the trust of old customers are very important. So from the beginning to the end, we uphold a communication, two guarantees – a communication: always maintain in-depth communication with large customers; two guarantees: to ensure the quality of service, to ensure the maximization of benefits – the principle of customer service. After the customer’s machine is put into operation, we will follow up with the customer from time to time, to understand the current stage of machine operation, production capacity, the use of wearing parts and problems encountered by the customer, the first time to solve the problem and give more technical guidance. We will also organize and analyze the feedback from customers, and feedback to the R&D department to optimize the design, fully apply the advanced technology to the production practice, in order to provide customers with better and more in line with the requirements of the machine products.
In this fast-paced era, we know that what you need is not only products, but also a caring, efficient and professional service experience. We always adhere to the concept of “customer first” and are committed to creating comprehensive and personalized services for you.
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